1. Why is the company now known
as Infinity-Lighthouse ?
Answer: Infinity Entertainment and Lighthouse
Productions have merged and thus, we are now Infinity - Lighthouse.
2. Do you have a contract ?
Answer: Yes, absolutely
! We have a legally binding contract to secure your event with us.
3. Can we get our requests accomodated
into your show ?
Answer: Absolutely, We
incorporate your requests into our show. With our collection of over
5000 compact discs, a large MP3 collection, and music available from professional subscription services, we can get most requested music with ease!
4. Is Infinity-Lighthouse a part
time organisation ?
Answer: No, rather we are
a full time organization always looking to improve our show and our
image. This is our full time job ! We are full time Disc Jockeys &
5. Do you use home stereo equipment
for your show ?
Answer: Absolutely NOT
! We ONLY use professional public address systems for all of your events.
We do not believe in cutting corners when it comes to our equipment.
6. How would you go about taking
care of a customer if you miss their event ?
Answer: As with any company,
we rely on good health, weather, and the ability of our employees to
take care of our contracted events. We have not missed any events (thanks
be to God) so far, and hope to have a great record for years to come.
However if, due to an act of God, sickness, mechanical, electrical,
or electronic failure, we miss an event, we will refund your deposit
and any payments made to us by you, the employer. We will also try to work
with you to schedule the event for a later date (if possible) at no additional
7. Can we make an appointment with
you to get to know your company a little better before we hire you?
Absolutely. We would love to meet with you and help you plan your reception.
We will explain the different choices you may have in doing anything
from the first dance to the last dance and everything in between.
8. Do you send Disc Jockeys who
are less than eighteen years of age to important events ?
Answer: Our average Disc
Jockey is Twenty five years old. We require all our employees to be
atleast eighteen years of age. We require all our Disc Jockeys to go
through atleast six months (One Year training for wedding receptions)
of training before they perform at any event.
9. How many events have you guys
We have over three thousand events in ten years under
our belt. We have the experience to take care of your event, be it your
wedding reception, your anniversary, a birthday party, graduation, or
just about any occasion to host a great party.
10. What sets you above the other
Mobile Disc Jockeys ?
We are not conceited nor do we put ourselves above other entertainers. Yet, this is a question most couples address before hiring any vendor. Our answer:. Your Event - Your Way! We are committed to the satisfaction
of our customers. We realize that our customers make us successfull.
Our show is not only about music. We incorporate props, interactive
games, and new ideas in our show. We try to live up to our name "Infinity
Entertainment" with the emphasis on Entertainment.
11. Would you be willing to do
a show if we (the bride & groom) decide that we do not want the lights
and props and interaction?
Yes! We will customize your show any way you would like
it. You can decide on what you would like, and how much you would like
your entertainer to interact with your guests. We can be as much in
the background as you would wish or be extremely interactive at your
12. Will you guys "Price Match"
with competing DJs?
We live by the rule "You
get what you pay for!" Price matching is for DJs who are either
new in the business or do not believe in what they are worth as a service!
I do not see Photographers, Videographers, Caterers, Florists, and other
wedding professionals engaging in price matching or bidding wars!. The
reason: they believe in their product, and are willing to stand
by the service they offer!
We have been in business over 15 years,
have done over 2000 weddings and formal events, and we do not like playing
price games. As a customer, I want you to realize that the price I quote
you is going to be the same I quoted the person after you! No gimmicks,
no unfair pricing, and no hidden charges.
13. Do you guys have backup equipment
available? Do you charge for setup & tear down?
Answer: Yes, we have backup
equipment that we carry with us to every event. In the case of equipment
malfunction or breakdown, we will replace the item and go on with the
event as scheduled. Setup & tear down of equipment is included in
our pricing plans. We do not have or believe in any hidden charges.
14. Have you had a really bad wedding
Answer: Yes, and every
entertainer or Disc Jockey has had a bad Wedding or two,or more ! When
we see that a reception is not going as planned, we try to innovate
our show. That is a learning experience for us, and we put into use
our experience and make your event happen. We are Entertainers, not
just Disc Jockeys.
15. Are your Disc Jockeys allowed
to drink on the job ?
Answer: If you request
that we do not consume any alcoholic beverages while we entertain, we
will honor your wish. We do not condone, encourage or tolerate excessive consumption
16. Do we have to provide meals for the DJ's?
Answer: Providing meals is not
necessary. If you choose not to provide meals for the DJs, we can take
care of our meals before your reception.